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Speedy Spanners Auto Repair & Service Centre (“Speedy Spanners”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://speedyspanners.ae, contact us, or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Who We Are
Our website address is: https://speedyspanners.ae
Speedy Spanners is a British-owned, Dubai-based automotive service, repair, and detailing centre.
2. Information We Collect
We may collect and process the following types of information:
a) Information You Provide to Us
- Name, email address, phone number
- Vehicle details (make, model, year, VIN if provided)
- Booking or enquiry details
- Comments or messages submitted through forms
- Account details (if you register on our website)
b) Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
- Cookies and similar tracking technologies
3. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. Once your comment is approved, your profile picture may be visible to the public alongside your comment.
4. Media Uploads
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images available on the site.
5. Cookies
Our website uses cookies to enhance your browsing experience.
- If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These cookies last for one year.
- A temporary cookie is set on the login page to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- Login cookies last for two days, and screen preference cookies last for one year.
- If you select “Remember Me”, your login will persist for two weeks.
- If you log out, login cookies are removed.
- If you edit or publish an article, an additional cookie will be saved. This cookie contains no personal data and expires after one day.
You can control or disable cookies through your browser settings.
6. Embedded Content from Other Websites
Articles or pages on this site may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves as if you have visited that website directly.
These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with embedded content, especially if you are logged into those platforms.
7. How We Use Your Information
We use your information to:
- Respond to enquiries and service requests
- Process bookings and provide automotive services
- Improve our website, services, and customer experience
- Communicate offers, updates, or service-related information
- Maintain website security and prevent fraud or spam
8. Who We Share Your Data With
We do not sell or rent your personal data. Your information may be shared only with:
- Trusted service providers (website hosting, email, CRM, payment or booking systems)
- Legal or regulatory authorities if required by law
If you request a password reset, your IP address will be included in the reset email.
9. How Long We Retain Your Data
- Comments and their metadata are retained indefinitely to help recognize and approve follow-up comments automatically.
- Registered user information (if any) is stored in the user profile until the account is deleted or data removal is requested.
- Enquiry and booking records may be retained for administrative, legal, or service history purposes.
10. Your Rights Over Your Data
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Request an exported copy of your personal data
This does not include data we are required to keep for administrative, legal, or security reasons.
To exercise your rights, please contact us using the details below.
11. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Your data may be processed or stored on secure servers located inside or outside the UAE, in compliance with applicable data protection laws.
12. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Speedy Spanners Auto Repair & Service Centre
Website: https://speedyspanners.ae
Email: service@speedyspanners.ae
Phone: +971 52 975 5665
Location: Dubai, United Arab Emirates
